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Train Your People to Fight Cyberattacks

Train Your People to Fight Cyberattacks

With the advance of technology, many benefits have come to businesses—commerce taking place twenty-four hours a day and the ability to have meetings with workers half a world away, among others—but cybercriminals have learned to exploit technology, using practices such as phishing (planting a fraudulent link in an email) to gain access to business’s data and networks.

The Importance of Data Protection in Business Continuity and Disaster Recovery

The Importance of Data Protection in Business Continuity and Disaster Recovery

In the last week, two earthquakes have shaken southern California, alerting us to the need to have our businesses prepared for a disaster, whether natural or manmade. Not only can fires, floods and earthquakes cause business interruptions, but so can systems failures, human error, malware and ransomware attacks.

Consider Unified Communications for Your Business

Consider Unified Communications for Your Business

Imagine being able to integrate business class phone systems, collaboration and virtual meetings and your contact call center all within a secure and reliable unified communications suite. This means you can work anywhere, get customer information instantly and route calls efficiently to communicate in real time all over the world. Increasingly, Unified Communications can integrate your office communications and help you help customers.

Global Customer Adoption Accelerating for 8×8 Contact Center Solution

8×8, Inc. (NYSE:EGHT), a leading cloud provider of voice, video, chat and contact center solutions for over one million users worldwide, today announced accelerating momentum for its 8×8 Contact Center solution with two new customer wins, demonstrating that companies across the globe are embracing a complete cloud solution for contact center integrated with unified communications (UC).

How Much Downtime Can You Survive Without a Business Continuity and Disaster Recovery Plan?

How Much Downtime Can You Survive Without a Business Continuity and Disaster Recovery Plan?

With disasters–natural and manmade–in the news, preparedness in the form of a business continuity plan is vital. Disaster recovery, or the ability of a business to continue running during and after a disaster, is a key part of business continuity. Read on to learn more about developing a plan to keep your business operating even when things go wrong.

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