In the News

Global Customer Adoption Accelerating for 8×8 Contact Center Solution

8×8, Inc. (NYSE:EGHT), a leading cloud provider of voice, video, chat and contact center solutions for over one million users worldwide, today announced accelerating momentum for its 8×8 Contact Center solution with two new customer wins, demonstrating that companies across the globe are embracing a complete cloud solution for contact center integrated with unified communications (UC).

The Internet of Things (IoT) You Should Care About

The Internet of Things (IoT) is a term that describes everyday objects that have network connectivity, allowing them to send, receive and act on data. One day, everything that can be connected will be connected. According to the Computing Technology Industry Association (CompTIA) the number of “things” connected to the Internet will reach 50.1 billion by 2020. As the Internet of Things makes its way into our lives, what do you need to know to take full advantage?

Does Your Business Have a Backup and Disaster Recovery Plan?

Most businesses need a Backup and Disaster Recovery plan. Disasters like fire, flood, earthquake, and more can bring your systems to a halt. Systems including order processing, invoicing, emails, call center, and business phone are critical for daily operations. Without a Backup and Disaster Recovery plan, organizations that encounter a disaster run the risk of going out of business. Here are some tips for getting your Backup and Disaster Recovery plan in place.

Have You Considered Security as a Service?

The market for Security as a Service continues to grow at a rapid pace. According to industry-leading research group Gartner, the market for Cloud-based Security as a Service is expected to reach $4.13 billion by 2017. With the growth of persistent threats, including Malware, the increased demand for secure email, network protection, and remote vulnerability assessment has surged.

Tackling Cloud Security

Security is always top of mind with businesses migrating to the Cloud. Cloud Services are rapidly being adopted by most businesses today. According to IDC, the worldwide public cloud services market reached $45.7 billion in 2013 and is projected to grow at a compound annual growth rate (CAGR) of 23% through 2018. Cloud Security is an important consideration for businesses migrating to the Cloud. So, what are the top security concerns businesses face?

The Benefits of Fixed-Price IT Managed Services

More and more, we hear of security breaches that are derailing business’s activities, whether such problems are malicious software (“malware”) designed to grab privacy information from an employee, a computer crash or even a natural disaster such as an earthquake. A data breach can put customers’ personal information in peril, thereby causing embarrassment and even costing steep fines. This is why it is important to hire a reputable IT managed service provider before you need one.

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